The special thing about it is its good usability. For example, there is a "mobile first" ticket store and the stadium map can be displayed and zoomed smoothly on all screens. The shopping cart blocking feature ensures that tickets and seats remain in the shopping cart for 15 minutes. Thanks to the responsive ticket store, fans can buy their tickets regardless of location and in real time. They also receive an electronic confirmation on their mobile device, which can be used as an admission ticket. These functions increase the conversion rate and fan satisfaction.
Employees have also been taken into consideration: streamlined processes in the backend make work easier for editors. New events can be created with and without a seating plan with just a few clicks. Among other things, a drag-and-drop function helps here. And with just one click, contingents can be viewed, order and price lists can be adjusted and sales and marketing activities can be evaluated. It is also possible to react flexibly to current developments and adapt events.
Also in use at the Eisbären: access control light. The lightweight implementation enables the use of simple smartphones without additional hardware or software for checking tickets. Ticketing thus covers all the necessary processes for clubs to run a successful event evening.
Premium Ticketing is offered as "Software-as-a-Service" and can be individually adapted to the needs of the club. With this solution, Eisbären Bremerhaven is optimally positioned for the digital challenges of the sports industry.