What makes it special is its excellent usability. For example, there is a “mobile first” ticket shop, and the stadium map can be displayed and zoomed smoothly on all screens. The shopping cart lock ensures that tickets and seats remain stored in the shopping cart for 15 minutes. Thanks to the responsive ticket shop, fans can purchase their tickets in real time, regardless of their location. They also receive an electronic confirmation on their mobile device, which can be used as an admission ticket. These features increase the conversion rate and fan satisfaction.
The employees have also been taken into account: streamlined backend processes make the work easier for editors. New events with and without seating plans can be created with just a few clicks. A drag-and-drop function, among other things, helps with this. And with just one click, quotas can be viewed, order and price lists adjusted, and sales and marketing activities evaluated. It is also possible to react flexibly to current developments and adjust events.
Also in use at the Eisbären: access control light. The lightweight implementation allows the use of simple smartphones without additional hardware or software to check tickets. Ticketing thus covers all the processes necessary for clubs to run a successful event evening.
Premium Ticketing is offered as “Software-as-a-Service” and can be individually adapted to the needs of the club. With this solution, the Eisbären Bremerhaven are optimally positioned for the digital challenges of the sports industry.
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