Remote AI Design Sprint® at the Hotel Esplanade Dortmund

As part of a Remote AI Design Sprint®, we worked with the Hotel Esplanade Dortmund to identify digital optimization potential in hotel operations. The aim was to develop practical AI-supported solutions for key areas such as duty scheduling. In addition, the aim was to strengthen the team's understanding of digital technologies and provide impetus for future development.

Darstellung der AI Cards für den AI Design Sprint bei team neusta

Project shortcuts

In this project, we carried out a Remote AI Design Sprint® together with colleagues from various departments at the Hotel Esplanade - including housekeeping, banqueting, accounting and management. The aim was to identify digital optimization potential in hotel operations and develop concrete applications for AI-supported solutions. The focus was on areas such as duty scheduling, onboarding, inventory and complaint management. At the same time, the aim was to improve internal processes using digital technologies and raise awareness of the added value of digital tools within the team. The main challenges here were dealing with different levels of prior digital knowledge, secure and structured implementation in a remote format and focusing on a prioritized process in order to develop practical solutions within the budget.

Step by step: how the AI Design Sprint® went at the Hotel Esplanade

  • Mapping session

    We began by jointly identifying the key challenges and potential for digital support in the areas of duty scheduling, onboarding, inventory and complaints management.

  • AI cards

    In the next step, we worked with AI Cards to develop concrete solutions and technical possibilities and make them visually tangible - always with regard to the realistic framework conditions of an individual hotel.

Added value through AI in hotels: results of the AI Design Sprint® at a glance

Practical solutions

We worked together to develop concrete solutions - particularly for the prioritized area of hotel inventory.

Transparency

We provided the hotel with clarity about the technical potential and the associated budget requirements.

Sensitization

We made employees aware of the opportunities and challenges of digital development.

Team development

We developed important impulses for the further development of the team and the targeted development of technical skills in the workforce.

What our customer says

“The AI Design Sprint® was a great process for us, just the right size and very effective. In some places, the solutions were more extensive than our budget allowed, but the team development aspect in particular was enormously valuable. The employees were made aware of their technical development potential - with all the advantages and disadvantages that this entails. This has helped us enormously.”

- Managing Director Katja Kortmann, Hotel Esplanade Dortmund 

With the AI Design Sprint® for digital optimization at the Hotel Esplanade

The Remote AI Design Sprint enabled the Hotel Esplanade to analyze relevant processes in a targeted manner and develop initial concrete ideas for optimization. At the same time, the joint work process helped to anchor a stronger understanding and awareness of the opportunities and challenges of digital transformation in the team.

Are you wondering how the AI Design Sprint® can reveal potential in your company?

Then get in touch with us!

Ulrike Richardt

Business Development