Shortcuts to the project
The goal was to speed up the adoption process through simplified, digital procedures while reducing the need for physical visits to government offices. As part of the Online Access Act (OZG), we developed a nationwide digital service for adoption. This extensive project involves the development of a “one-for-all” (EfA) solution that makes it possible to manage all adoption procedures and forms online. From the initial contact to the completion of the adoption process, interested citizens can fill out and submit the necessary forms digitally.
Our project approach
Design phase
Our team, consisting of project managers, requirements managers, and software architects, defined the requirements, taking into account legal requirements, existing processes, and user-friendliness for all citizens and administrative staff.
Implementation phase
After the design phase, the design team took over management and appointed the proxy product owner, while another cross-functional team consisting of developers, testers, and a Scrum Master took over implementation. The online service was implemented using the agile project management method Scrum. The development phases initially included the Minimum Viable Product (MVP), followed by the Minimal Marketable Product (MMP), and finally the Full Service Product (FSP).
Roll Out Phase
Parallel to the development of the FSP, the rollout of the MMP began in other federal states. Here, we developed a campaign for the implementation of the rollout.
What technologies and methods were used?
The solution was implemented using the .Net-based OSI framework. In addition, modern development methods such as Scrum were used to ensure a scalable and secure platform. To implement the most user-friendly application process possible, the team had a UX designer at its disposal. Automated build systems and multi-stage tests were used in test management, ensuring the quality and functionality of the application at all times.
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