The Project in Numbers
month project duration
Project Phases: From Analysis to Implementation
central platform for various business units
Areas covered: Hospitality, Camping, Activities, and Resources
Shortcuts to the project
Until now, the various offerings were managed through separate systems. The goal was therefore to implement a centralized software solution that would bring together as many business areas as possible while simultaneously creating a shared database.
In addition to delivering a modern guest experience, the focus was on more efficient resource management, automated processes, and the transition to a cloud-based operation.
How We Found the Right Platform for Complex Requirements
The challenge was not merely implementing new software. First, we had to identify the platform that best suited the client’s specific requirements from a wide range of hotel, booking, and resource management solutions.
This is because traditional property management systems often focus on the hotel industry. The client, however, needed a solution that could also accommodate camping, activities, and publicly bookable resources.
As an independent consulting partner, we therefore first analyzed the existing IT landscape and used it to develop a target architecture. We then conducted a structured comparison of suitable providers and supported the client in the selection process and contract drafting.
PMS (Property Management system) was ultimately selected as the central platform, and we worked together to prepare for its integration with the existing systems into the future architecture.
From System Analysis to the Platform
- 1Analyze the IT landscape
Identify existing systems, processes, data flows, and requirements across the various business units.
- 2Develop a Vision
Design a target architecture for a centralized, cloud-based platform and optimized processes.
- 3Compare and Choose Providers
Evaluate suitable solutions in a structured manner based on individual requirements.
- 4Prepare for the introduction
Assist customers with contract drafting, hosting, and the transition to new data processing systems.
The Benefits at a Glance
The result: intelligently integrated booking, resources, and billing
With the new platform, the client has a centralized technological foundation for managing its various tourism offerings.
A key component is the interface we developed between PMS and SAP ECC. Invoice data is securely transferred from the property management system to SAP, where it can be processed for further invoicing. Adyen, a payment service provider, is also integrated to ensure end-to-end transaction processing.
At the same time, the platform creates new opportunities for day-to-day operations. Dynamic pricing can be based on demand and occupancy rates. Available resources can be specifically made available for public booking, thereby attracting additional guest groups.
Thus, a heterogeneous system landscape has been transformed into an integrated platform that not only digitizes existing processes but also lays the foundation for new offerings and more efficient operational management.
The Right Platform Instead of Yet Another Siloed Solution
Companies with complex business models, in particular, face a crucial question when modernizing their system landscape: Which software actually fits our processes and can be meaningfully integrated into our existing IT infrastructure?
We support companies not only with the technical implementation but also from the very beginning—during system analysis, target architecture design, and software selection. In doing so, we work together to assess existing processes, interfaces, and future requirements: in a vendor-neutral manner and with an eye toward a long-term, sustainable architecture.
This helps companies avoid a situation where new software simply becomes yet another siloed solution.
LET'S TALK ABOUT YOUR NEW PLATFORM STRATEGY.
