IT Security for the Tourism Industry
Sensitive guest data, connected systems, and digital business models are raising the bar for security in the tourism industry. We systematically integrate IT and cloud security into your architecture and ensure resilient, compliant, and future-proof solutions.
Security for the Connected World of Tourism
Hotels, Reiseveranstalter, Freizeit- und Verkehrsunternehmen arbeiten heute mit einer Vielzahl digitaler Systeme – von Buchungsplattformen und PMS bis zu Kassen- und Partnersystemen. Gleichzeitig werden große Mengen sensibler Gäste- und Zahlungsdaten verarbeitet. Diese Kombination aus Vernetzung, hohen Verfügbarkeitsanforderungen und regulatorischen Vorgaben macht die Tourismusbranche zunehmend zum Ziel von Cyberangriffen.
- Securely process and protect sensitive guest and payment data
- Protect critical systems such as booking, PMS, and check-in from outages
- Protect complex system landscapes with numerous interfaces and partners
- Meet regulatory requirements such as NIS2, GDPR, or PCI DSS
- Build trust with guests and business partners through demonstrable security
- Identify and minimize risks along the supply chain early on
WHY TEAM NEUSTA
IT-Sicherheit ist für uns mehr als Compliance. Wir verbinden Security-Know-how mit Entwicklungskompetenz und begleiten dich von der ersten Risikoanalyse bis zur erfolgreichen Umsetzung: praxisnah, herstellerneutral und auf Augenhöhe.
Security & Development from a Single Source
We don't just identify vulnerabilities—we fix them, too. Our security and development teams work hand in hand to create solutions that have a lasting impact.
Manufacturer-neutral & practical
Security Based on Proven Standards
We work according to established standards such as BSI IT-Grundschutz, ISO/IEC 27001, OWASP, and PTES, and build on existing measures rather than starting from scratch.
From Strategy to Implementation
Whether it's risk analysis, security awareness, penetration testing, or secure software development—we'll guide you from the initial analysis through the long-term development of your security strategy.
THE IDEAL START
You don't have to know right away which security measures are right for your business. That's why many of our clients start with an IT risk assessment. This helps us gain clarity on risks, prioritize actions, and develop a well-founded roadmap for the next steps.
Your Path to Secure Systems
Wir empfehlen, mit einem IT-Risk-Assessment und Security Awareness zu starten – und bei Bedarf gezielt auszubauen.
IT-Risk-Assessment
Identify risks early on, prioritize them, and lay the groundwork for well-informed security decisions with specific recommendations for action.
Security Awareness
Raise awareness among employees and managers about phishing, social engineering, and how to safely manage digital risks.
Penetrationstests
Test web applications and IT infrastructure from an attacker's perspective and identify vulnerabilities in a targeted manner.
NIS2-Readiness
Assess your current status and work toward NIS2 compliance step by step with a clear roadmap.
Application Security
Integrate security into architecture, development, and deployment from the very beginning.
AI Security & GenAI Governance
Use AI safely, establish clear rules, and design applications in accordance with the EU AI Act.
CRA Consulting
Understand the requirements of the Cyber Resilience Act and implement them in a practical way for connected products and software.
An Overview of Our Services
All components can be combined in a modular fashion.
IT Risk Assessment: Identifying Risks Before They Become a Problem
We analyze your IT landscape, prioritize risks, and outline specific actions—presented in a way that’s easy for management to understand and immediately actionable for the IT team.
Here’s what you’ll receive
- Executive summary for management
- Detailed risk assessment for IT
- Prioritized measures and concrete recommendations for action
Here’s how the assessment works
- Analysis of your IT landscape
- Assessment and prioritization
- Final workshop with management and IT
Typical duration: 2–4 weeks
Security Awareness: Raising Employee Awareness of Cyber Risks
Many cyberattacks begin with an email or a careless click. Through practical awareness training, we help teams and executives recognize phishing and social engineering and adopt secure behaviors in their day-to-day work.
What We Offer
- Workshops for employees and executive management
- Customized awareness programs
- Real-world examples and concrete recommendations for action
Your Benefits
- Greater security awareness
- Fewer security incidents
- Support with NIS2, ISO 27001, and GDPR
Penetration Testing: Identifying Vulnerabilities Before Attackers Exploit Them
Using controlled penetration tests, we check your web applications and infrastructure for vulnerabilities and recommend specific measures to address them.
What we test
- Web applications
- APIs
- Infrastructure
- Authentication
- Authorization models
What you get
- Management report
- Technical remediation report
- Optional retest after implementation
Typical effort: 3–5 person-days
NIS2 Readiness: Complying with NIS2 Requirements with Confidence
We’ll show you where your company stands today, which requirements have already been met, and what steps are still needed to achieve verifiable NIS2 readiness.
We’ll support you with
- Gap assessment
- Prioritized roadmap
- Management training
- Reporting processes
- Supply chain security
The result
A clear action plan with prioritized steps for your NIS2 implementation.
Application Security: Security Built In from the Start
The earlier security is taken into account, the lower the effort and risks. We embed security throughout your development processes—from the architecture to the code.
Our Services
- Security Assessments
- Secure Code Reviews
- Securing Development Processes
- Integration of Security Checks
Your Benefits
- Fewer Security Vulnerabilities
- Faster Development
- Sustainably Secure Applications
AI Security & GenAI Governance for the Safe and Responsible Use of AI
We help you use AI responsibly—from clear guidelines and governance to technical audits of your own AI applications.
We’ll help you
- Identify shadow AI
- Develop AI guidelines
- Audit AI applications
- Train employees
The result
Safe and transparent AI usage in compliance with the GDPR and the requirements of the EU AI Act.
CRA Consulting: Implementing the Cyber Resilience Act Safely and Practically
The Cyber Resilience Act introduces new requirements for connected products and software. We’ll guide you through the process, from initial classification to technical documentation and implementation.
Our Support
- Impact Analysis
- Gap Assessment
- Technical Documentation
- Evidence and Reporting Processes
Good to Know
We’ll guide you on your path to compliance—certification itself is carried out by the relevant authorities.
Safety in Accordance with Recognized Standards
We operate in accordance with recognized safety standards and proven best practices. This ensures transparent results that facilitate audits and support regulatory compliance.
Methodology: BSI IT-Grundschutz & ISO 27001/27005
Structured risk analyses and safety concepts based on proven standards.
Technology: OWASP, PTES & CVSS
Penetration testing and application security in accordance with recognized testing procedures, including a transparent risk assessment.
Compliance: NIS2 & Cyber Resilience Act (CRA)
Here's How an IT Risk Assessment Works
Transparent, structured, and without disrupting your operations: After a brief scoping phase, you’ll receive a binding fixed price. We’ll then guide you step by step through the process until we arrive at specific recommendations for action.
- 1Getting to Know Each Other & Scoping
We'll get to know your company, your processes, and your IT infrastructure, and together we'll define the scope of the project.
- 2State of Affairs
Working with your IT team, we'll map out your systems, applications, and interfaces—discreetly and without disrupting day-to-day operations.
- 3Analysis & Prioritization
We assess identified risks, prioritize the need for action, and develop specific measures.
- 4Results & Recommendations for Action
You will receive an executive summary for senior management as well as a technical action report for the IT department—including a joint review of the results.
Success Stories for the Tourism Industry
Security of the Microsoft Azure Tenant
With our expertise in IT security, we were able to enable our tourism customer to significantly improve its Microsoft tenant and prove ourselves as a digital partner.
Security First: IT security audit for a university
We conducted a security audit of externally accessible systems for our client, an international, English-speaking university in northern Germany.
Strengthening app security: How targeted penetration tests minimize risks and improve quality
Targeted security analysis for Cap3: We identified vulnerabilities, provided clear recommendations, and improved app security in the long term.
IS YOUR COMPANY AFFECTED BY NIS2?
With the German implementation of the NIS2 Directive, many companies are now subject to new requirements regarding information security, risk management, and reporting processes. Parts of the tourism industry—such as transportation companies, lodging providers, and digital platforms—may also be affected. We can help you assess your current status and implement the necessary measures in a structured manner.
- Systematically identify gaps in NIS2 compliance
- A clear roadmap with prioritized measures instead of confusing to-do lists
- Make effective use of existing measures from ISO 27001 or IT-Grundschutz
- Develop practical reporting processes and management training
FREQUENTLY ASKED QUESTIONS ABOUT IT SECURITY
How long does an IT risk assessment take?
Depending on the scope of your IT environment, an assessment typically takes two to four weeks. We’ll work out the exact schedule together during the preliminary meeting.
Will the assessment disrupt our day-to-day operations?
No. We work closely with your IT department and conduct the assessment in a way that does not disrupt day-to-day operations.
Who is responsible for implementing the recommended measures?
That's up to you. If you'd like, your in-house IT team or your current service provider can handle the implementation. We'd also be happy to assist you with individual steps or the entire implementation process.
Is our company affected by NIS2?
You should check with the BSI or a legal advisor to determine whether your company falls under the NIS2 Directive. We will then help you assess your current implementation status and develop a prioritized roadmap for NIS2 readiness.
How much does an IT risk assessment cost?
After we’ve worked together to define the scope, you’ll receive a transparent, fixed-price quote. We’ll provide a customized quote for larger projects or long-term security support.
What will I receive at the end of an assessment?
You will receive an executive summary for senior management, a detailed action report for the IT department, and a prioritized overview of all risks and recommended actions. We will discuss the results together in a final workshop.
What types of companies are your security services suitable for?
Our services are designed for medium-sized companies and organizations with heightened requirements for information security, compliance, and the protection of business-critical systems—particularly in highly regulated or digitally interconnected industries.
Do you also provide support in implementing these measures?
Yes. If you’d like, we’ll continue to support you beyond the assessment—from implementing specific measures to providing long-term security support.
LET'S TALK.
TEAM NEUSTA IN FIGURES
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TOGETHER WITH US INTO THE FUTURE
